How to report dangerous driving

It's always worth reporting incidences of dangerous driving, as they help to raise awareness of cycling with the Police or with the companies involved.


General reporting

You can report dangerous driving and near misses at the Met Police RoadSafeLondon website http://www.met.police.uk/roadsafelondon/ - for this you should have the licence plate number of the vehicle involved. Please report all actual collisions to a police station directly.

You can complain about poor or non-existent cycling facilities in Greater London here: https://custserv.tfl.gov.uk/icss_csip/init.do


Incidents involving a bus

You should report complaints against bus drivers via the TfL website - https://custserv.tfl.gov.uk/icss_csip/init.do - or by phone 0343 222 1234.

To identify the driver you'll need the registration number of the bus, the exact time and location, and number of the bus - or a photo of the incident or maybe a description of the driver. If you don’t have the registration number of the bus, the bus number and the exact time and location is probably enough to identify the driver.

TfL assure us that they take complaints by cyclists very seriously, though because these are dealt with internally we never find out the results.


Incidents involving a taxi

If you have the license plate number, report your complaint using the Met Police website link above.

If you don’t have the license plate number, it is still worth registering your complaint with the taxi firm, giving as many details about the type of car, location and exact time, and description of the driver if possible. The firm may take action internally although if this is the case we will not find out the results. However, the more complaints that are registered, the more seriously the taxi firms should take issues like cycle awareness.


Incidents involving a lorry

The LCC has been campaigning on safer cycling on the roads with a particular emphasis on lorries – for more information, please go to our website: http://lcc.org.uk/pages/why-safer-lorries.

If you have the license plate number, report your complaint using the Met Police website link above.

If you don’t have the license plate number, it is still worth registering your complaint with the lorry firm, giving as many details about the type of car, location and exact time, and description of the driver if possible. The firm may take action internally although if this is the case we will not find out the results. However, the more complaints that are registered, the more seriously the lorry firms should take issues like cycle awareness.

Replies

I reported a taxi driver near miss a while back via the RoadSafe website and to the taxi company. From the taxi company, I only got back a dismissive:

"London Taxi & Private Hire (LTPH) can only deal with offences that are contrary to the Hackney Carriage Acts and Orders.  Under the circumstances you describe, we are unable to take any action against the driver involved.

 

LTPH have no legislative power to investigate road traffic offences committed by taxi and private hire drivers.  I can only advise you that if you have a complaint about the driving behaviour of a taxi or private hire driver you should report the matter in person to the nearest police station, online at www.met.police.uk/roadsafelondon or by telephoning them on 101 to report the incident as a non-emergency matter."

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