Stay aware: report problems on the road

Report potholes to help keep yourself and others safe

Be careful of catching your front wheel in ruts in the road, drain covers and other risks. Potholes, debris and other problems on the road can be very dangerous to cyclists, and it’s important to report them to prevent accidents.

Reporting potholes

Transport for London are responsible for repairing the trunk routes in London (the major A roads). Other roads are the responsibility of local borough councils. A very small number of roads are private (or ‘unadopted’) - the local authority will be able to provide information.

If the road in question is a trunk road, you can contact Transport for London’s Street Faults Contact Centre on 0845 305 1234. For local authority contacts, please see the list of phonenumbers below.

For repairs outside of London, CTC runs a site where you can log potholes and they will notify the relevant authority: see their website Fill That Hole.

Borough/Agency Pothole Line:

Transport for London 0845 305 1234

Barking and Dagenham 020 8215 3005 

Barnet 020 8359 4600

Bexley 020 8303 7777 x 5562

Brent 020 8937 5050

Bromley 020 8313 4621

Camden 020 7974 2015

City Corporation 020 7606 3030

Croydon 020 8726 6200 

Ealing 020 8825 6000

Enfield 020 8379 2152

Greenwich 020 8921 6204

Hackney 020 8356 2898

Hammersmith & Fulham 020 8753 1100

Haringey 020 8489 1335

Harrow 020 8424 1418

Havering 01708 432563

Hillingdon 01895 250050

Hounslow 020 8583 5555

Islington 020 7527 2000

Kensington & Chelsea 020 7361 3001

Kingston upon Thames 020 8547 5978

Lambeth 020 7926 9000

Lewisham 020 8314 7171

Merton 020 8545 3133

Newham 020 8430 2000

Redbridge 020 8708 3946

Richmond upon Thames 020 8891 7083

Southwark 020 7525 2166/2167

Sutton 020 8770 6060

Tower Hamlets 020 7364 5000

Waltham Forest 020 8496 3000 

Wandsworth 020 8871 6708

Westminster 020 7641 2000


  • By maglez at 11:05pm 3 December 2014

Do you have a form I can fill and attach a picture of the pothole? Thanks.

  • By Hiroko at 5:17pm 4 February 2016

Many injures can happen from those holes at the places. They should be sanctioned as fast as possible to prevent damage.

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