What to do if your bicycle is stolen

Report bike theft and collisions to the police

Report the theft to the police. Even if you don’t think you are likely to get your cycle back it is worth reporting the theft. Provide as much information as you can, including the frame number, type of bike, any distinctive details, where and when it was stolen, and if you can, a photo.

To report a theft online you can use the link on the right contact your local police station. You can report incidents either by phone or in person. When you report the theft ask for your Crime Reference number: having a number will help you to trace the progress of your case, and if you have theft insurance you will need this number to report the theft to your insurance company.

Keep in mind that while some insurance companies are happy with a Crime Reference number, others require the key to your lock.

What to do if you are assaulted for your bicycle

What to do if your are assaulted for your bicycle or other possessions.

In the unlikely event that you are mugged for your bicycle or belongings, police recommend you give these up as you might otherwise risk injury as well as losing our bike. They are advising victims to call 999  immediately, especially if there is a possibility of catching the culprits. They have said not to be  concerned about calling 999 with a non-life threatening incident - they have internal prioritizing procedures. 

Obviously if you were calling after the event then 999 would no longer be appropriate and you should contact your local police station.

You can report incidents either by phone or in person. When you report the theft/assaut ask for your CAD' (Computer Aided Despatch) or 'CRIS' (Crime Reference Information System') number. Having a number will help you to trace the progress of your case.

If you have theft insurance you will need to report the theft to your insurance company or insurance broker, and provide them with a police crime number.

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